Terms of Service
Last updated: June 25, 2025
Welcome to our website ("the Service"), operated by Concept Play, based in Indonesia. These Terms of Service ("Terms") govern your access to and use of our website, services, and any associated applications (the "App"). By using or accessing our services, you agree to these Terms.
1. Acceptance of Terms
By creating an account, logging in, or subscribing to our services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old to use this site and subscribe. By using the Service, you represent that you meet this requirement.
3. Subscriptions & Payments
Our app is offered as a paid subscription.
All payments are securely processed via PayPal.
By subscribing, you authorize recurring charges according to your chosen plan.
You can cancel your subscription anytime via your profile settings.
We do not offer refunds, but you may contact us at support@grapplrnote.com with questions or concerns.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your account login and any activity that occurs under your account. You agree not to share your credentials or impersonate another user.
5. Acceptable Use
You agree not to use the Service to:
- Upload or post harmful, abusive, or illegal content.
- Infringe on intellectual property or personal rights.
- Attempt to access or interfere with other users' data.
We reserve the right to terminate accounts violating these terms without notice.
6. Intellectual Property
All content, design, and branding on this site are owned by Concept Play unless otherwise stated. You may not copy, reproduce, or distribute our content without written permission.
7. AI-Generated Content
This app may provide AI-generated insights based on your journal entries. These are intended for informational and entertainment purposes only and do not constitute medical, psychological, coaching, or professional advice of any kind.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Concept Play, its owners, directors, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of the Service — even if we have been advised of the possibility of such damages.
The Service, including any AI-generated content, is provided strictly "as is" and "as available" with no warranties of any kind, either express or implied. You use the Service entirely at your own risk.
The AI Chat Bot and journaling features are not a substitute for professional advice, including but not limited to coaching, medical, mental health, legal, or financial services. You agree to consult a qualified professional before making any decisions based on information provided by the Service.
By using this Service, you agree that Concept Play assumes no responsibility and shall have no liability whatsoever for any advice, action, or outcome related to the use of this website or app.
9. Data & Privacy
We do not share your personal data with external parties.
Data is stored and managed privately through Supabase, used strictly for app functionality.
No analytics tools or trackers are used.
You can request data deletion or export by contacting support@grapplrnote.com.
Please see our full Privacy Policy for more details.
10. Cookie Use
We use essential cookies only (e.g., for authentication). By using the site, you acknowledge the use of these essential cookies. For more, see our Cookie Policy.
11. Service Availability
We strive to keep our services available but do not guarantee uptime or uninterrupted service. Features may change, be suspended, or terminated at any time without notice.
12. Governing Law
These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict of law principles.
13. Contact
If you have any questions or concerns, please contact us at:
support@grapplrnote.com